However, if I look at the collection of women I know in executive roles, many of them have put up their own roadblocks to rising up the ranks even more quickly by expecting a higher standard of emotional synchronization in the office than most men require or know how to interact with. Several of these women have passed on $200+K jobs because the cultural fit wasn’t perfect, when a man would have taken on the same business challenge not caring if he was a very different style from the other people around. No culture is perfect. Focus on the question: “Can I make a this business better?”

It is true that a strong corporate woman is frequently called a “bitch” when a man using the same style might have been praised. Nevertheless, top management will promote the person who can “separate the wheat from the chaff“ and make the right business decision for the situation. Consideration of culture and feelings may be a luxury not affordable here.

Will you be called a bitch more often? Maybe. Probably! Once you have arrived in the C-Suite you won’t care so much.

I had a client who was a Customer Service Manager in a hospital. His job was to call patients after they had just had some test and tell them that, yup, a problem had been found and a visit with a doctor for follow-up needed to be scheduled ASAP. Since he was frequently calling people with very bad news, he was not sleeping well and asked me how he could find a job in a new industry given that he had been in the hospital role for the last 20 years.

I helped him see that his gifts included not only his knowledge of medical conditions, but his ability to “deliver bad news gracefully” and help people make thoughtful, well informed decisions when under a huge amount of stress. Together we identified a list of industries where those skills would make him a strong applicant. For example, in the mortgage, insurance and student loan industries he could counsel applicants who did not get the desired funds on other options. By demonstrating in his resume and interviews that the problems he had solved in the hospital world were, on the average, far more devastating and life-threatening than the customer problems in the financial industries, he was able to successfully sell himself as a Manager/Trainer who could handle the most awkward financial discussions with customers very effectively. He was hired over several candidates with financial industry backgrounds.

So if you are looking to change industries, focus your conversation and case histories on the processes and soft skills common to both industries. Secondly, target companies where the skills you own are most critical to business success. For instance, if you are a turn-around specialist, first target the companies in the new industry most in need of a turn-around.

Can you share other examples of how folks successfully changed industries?

I am in my 50s. Yes, age bias exists and, yes, it is illegal. You won’t always be able to avoid it. But age bias is sometimes not really about your actual age, it is about certain soft skills and attitudes that employers desire but older employees are less likely to value. And if you learn to address those issues, you can make concerns about age go away.

Attitude

First of all, if you think the world is against you, I will bet it shows in your interviews. You need to peel back the layers on your emotions. Do you think society has fouled up again? That young managers don’t know what they are doing? Or is it that you don’t know how/where to sell yourself at this stage of your career and are afraid?

Your focus should be to find the companies for which you are a highly desirable applicant just as you are and to present yourself to those companies in a manner that makes you one of the first applicants to be selected for an interview. While this may require a stronger sell than was necessary a few years ago, it is not at all impossible. It just requires some additional strategic layers and may indicate a different kind of company than the one you left. For instance, a smaller company or start-up may prefer a more experienced candidate to obtain a greater depth of industry knowledge with a smaller staff count. Or target your skills in business development (well-documented with case histories) to a company who has been struggling with the issue for some time.

If you are significantly overqualified for a job description as written, don’t spend a lot of time applying for it. The company will be concerned that you will leave as soon as you find a job for which you are better suited. You could offer to sign a contract promising that you will stay at least 2 years, but they will still be concerned that you will become crabby in the role because you are being under-utilized and that you will be disruptive to the balance of the team structure.

Trends in age of employees

• 2000-2003
  • The number of workers under the age of 45 was constant.
  • The number of workers over 45 increased 86%.
• 2005
  • 45% of workers are over the age of 45.
• 2010 projected
  • Labor shortage due as baby boomers retire
  • Most boomers plan to work full-time or part-time after retiring.

How older workers are perceived

• More expensive than younger employees doing the same work (usually true).
• Difficult to supervise, they think they know more than team mates. Poor or selective follow-up.
• Inflexible, grumpy, frumpy, more likely to argue. Poor communication skills. Less political.
• Hard to train, don’t know new technology.
• Disconnected from company vision and younger team-mates. Prefer to be sole contributors.
• Get sick more often (false).
• Low and declining energy. Resist overtime.

Market demand for new hires

• As the pace of corporate innovation increases, the duration of the average permanent job decreases because company priorities change more rapidly, and your seniority or longevity may be irrelevant. The career track you were on for the last ___ years doesn’t matter. The employer wants to know if you can hit the ground running for today’s needs.
• 2 out of 100 resumes result in a job offer.
• A resume needs to be better written to be effective because employers have access to more resumes through websites and job databases. Is your resume well-written enough that you will be one of the interviewees chosen from 20 resumes? 100?

Strategies to try

So what am I saying? Learn and emphasize what a company values in today’s market. Make sure you know how to sell yourself. Focus on the benefits of your depth of knowledge, but make sure you also counter the expected negative attitudes associated with older workers. Note the ways attitude as well as knowledge is being addressed in the bullets below:

• “I really enjoy being on teams which solve problems and grow business.” Don’t just say “I have lots of experience” which would emphasize the gap in age but not the quality of experience and your willingness to be a team member.
• “I have the contacts to drive growth.”
• “I thrive in fast-paced environments.”
• To an insurance or medical company with older customers: “I may understand your customer better than a younger applicant.”
• “Yes, I supervised many people. Learned how to work with lots of different kinds of people. Can we take a tour of the company? I would like to see how you do it.“
• “I can start as a part-time consultant to let you evaluate what I offer at a small cost.”
• “I just attended a conference on that new technology and was a panelist.”