This education model continued through the 1970s when high tech innovation, and the increasing shift of low level manufacturing overseas required that most US workers needed a college education to succeed. Simultaneously, workers began to have higher aspirations for themselves in their relationship with employers. An engineering degree was a ticket to success and long-term approbation.

Fast forward to 2011. Innovation and globalization are well-known phenomena. I think we all understand that the rate of both is accelerating. The average permanent job is lasting 2-3 years as business owners must constantly re-group to meet competitive threats. Yet, workers have become increasingly less engaged, crabby that the employer is not taking care of them, threatening to move on at the first opportunity.

•  69% of employees describe themselves as under-engaged or un-engaged.
• 30% of executives describe themselves as under-engaged or un-engaged.
• 47% of engaged high potentials say they will leave “at the first opportunity.”  (#)

I don’t understand the disconnect. I talk to folks every day who proudly threaten they will move on within the next 12 months to a “nicer” employer.

Why do you think the next employer will be radically better? The phenomenon we are caught in is happening to all of us, employer and employee alike. Yes, the employers could be nicer in many instances. CEOs should not make so much more than the rest of us. However, the bigger trend is that employers will have less and less choice to nurture the relationship with employees in the way you are all accustomed to. Companies are being pushed into decisions that will make the relationship with employees more and more transient.

So what are you doing about it? Showing disengagement to your current employer or a hiring manager is likely to put you high on the first-to-be-fired list. Feeling disengaged is counter-productive, a dead end. It won’t get you promoted.

Instead, you need to learn how to succeed and shine versus other employees in the future or work for yourself.

(#) http://www.workforce.com/section/hr-management/feature/special-report-employee-engagement-losing-lifeblood/

Some folks who are not finding jobs or promotions have set goals for years based on what they think they should be doing. But many do not want those results enough to remain fully committed to the goal. Hence they do not perform as well as those at top of the band. Or they may not know how they measure up against the most successful people in their band because they were promoted regularly in better economic times and didn’t spend much time thinking about emotional alignment as long as bigger paychecks continued to arrive. Men have been taught for hundreds of years that they are only successful if they can buy the family successively larger houses, cars, and boats. I can name a COO who is convinced he must be CEO to be deemed successful. (His co-workers all think CEO is entirely the wrong move.)

So however you got to the position you are in, if you are not being promoted and hired as often as you were, it is time to re-consider if your goals are in alignment with your priorities in life and your actual skill set. Maybe you would be MUCH happier as the owner of a Bread and Breakfast or as a woodcarver or at a non-profit. And much more successful.

Having been a recruiter/coach for 20 years, I am shocked at the degree to which it is true in this recession. Fear is an emotional stumbling block common to most executives who are “stuck.” After sending resumes to job portal after job portal and getting no response, the strategic part of their brain freezes. They fail to try new strategies and accept their fate as beyond their control.

Wrong!

The correct response is to ignore the bad luck happening to others. Be more strategic. Campaign smarter if you expect to beat anyone to the finish line.

Don’t use the phrases and tactics from the popular $20 resume book or follow what was suggested in the networking meeting with 700 other attendees. Avoid tactics every one else quotes as tried and true. They are guaranteed to work poorly in a crowded marketplace (or any other time.) There is a reason if you are being treated as a commodity!

Do more homework on the target company, customers, and the competition. Invest your efforts a campaign that truly sets you apart. Give me a truly compelling reason to pick you out of 25 (or 400) resumes for people with the same title.

Not getting anywhere on your own? Call me.

Selling Yourself to Management

As I said in my last post, as a recruiter, I am not actually seeing any evidence of a Recession outside of the financial industry. However, many of the strategies that protect you in a bad market also improve your status with in a good market.

• Network to keep your value, your brand, visible at all times with your present management and clients. Networking builds bridges to get things accomplished on an every day basis. You should be networking at 2 or 3 title levels above you as insurance if your boss leaves the company. Network with other departments. Network with people junior to you as they may have very different philosophies towards work.
• Look for opportunities to demonstrate how you made (or can make) the company money, saved the company money or made it more efficient. Praise co-workers frequently and tell their bosses. Increase visibility and momentum for your entire team.
• Improve the quality of your written and oral presentation to be a more effective advocate of your ideas. Dress and act more professionally.
• Volunteer to be on committees or projects where you can showcase your thought leadership across the company. Mentor co-workers, help your boss on his/her pet project.
• If you are telecommuter make extra effort to remind teammates you are mission-critical. Be in the office often to build the interpersonal bonds.
• Create opportunities to solicit written feedback on your performance. Send status reports. Ask for signoff on future project methodology. On projects just completed ask your boss if he/she would add anything the next time. The paper trail can be used at review time to remind your boss of the great work you did and, not incidentally, that he/she signed off on your methodology. If you ever lose your job in a large RIF, you have a collection of emails at home you may be able to use to get a job in another department or at least use to find another job. You can use the same method with stakeholders in other departments.
• In a slow or negative economy, especially at a public company, bonuses are easier to negotiate than raises (because bonuses affect the stock price less.) Raises are more likely indexed to company performance and merit bonuses are less wide spread amongst employees. This is not the time to demand a raise or you will leave. This not the best time to be the most expensive person at your band/grade level. This is the time to be more flexible with your employer to give him more room to maneuver and keep you if cuts do happen.

Jobs to Target

As a recruiter, I am not actually seeing any evidence of a Recession although that may change. I am seeing a mixed market, but that has been true since 9/11/01. The most obvious exception is the Financial companies which have been disproportionately affected by the mortgage market defaults. Whether or not we evolve in to a Recession, many of the strategies that protect you in a bad market also will help you get ahead and be more promotable than your co-workers in any market.

These are the more secure roles and companies to target if possible:

• The companies and product groups which cannot afford NOT to innovate continuously or they risk falling behind their competitors. Examples are medical device companies in highly competitive sectors (e.g.,pacemaker companies) or companies with computerized technology or internet services (.com) offerings.
• The Products and Projects which are more visible in a company and are the largest revenue generators, flagship products (most well-known brand names), and new Products which will improve the company’s share of market or open a major new source of revenue as assuming the project has adequate funds available for investment.
• Avoid projects which are nice-to-have but not mission critical. For instance, upgrading software for the back office accounting department is probably not critical unless there are new guidelines like Sarbannes Oxley. Upgrading Customer Service is probably not mission-critical to a company in tough times unless they have had a massive customer problem with product safety or efficacy.
• Seek roles that are in revenue generating departments such as Product Manager. If you are a Marketing Communications professional, focus on service companies versus industrial companies. Marcomm is more critical to a service company. In an industrial environment where there are not elaborate solutions offerings, Marcomm is a cost or support department.
• Seek roles visible to the outside world such as the Manager of Investor Relations, or FDA compliance. This would not be a good time to seek Employee Relations or Team Building roles which are far more likely to be considered a luxury in a business downturn. On the other hand, if Employee Relations is your #1 fantasy, seek the companies where it is more important. A retailer, for instance, has lots of employee turnover, high absenteeism and low employee engagement levels. In that environment Employee Relations is relatively more important.
• Industrial companies adding services/solutions offerings. Many industrial companies are seeing margins fall because of cheaper goods likes sensors being made in Asia. To compensate these companies are adding value and revenue by adding services like remote monitoring of equipment so a customer has less risk of down-time for repairs.
• Companies with “brochureware” websites are adding CRM (Customer Relationship Management) layers. For instance, you may receive an email that offers white paper for free if and only if you fill out 10 points of information that enables a salesperson to call you with some prior knowledge of your business needs. There is a huge move to have integrated media layers (promotions, loyalty efforts, etc.) point the customer back to the website and to interact with it as part of the sales process.
• If you are a web programmer, learn SilverLight which will enable TV-like Rich Media ads on the internet starting this fall, compliments of Microsoft. The growth of such ads will be explosive. These ads will be targeted to your personal internet habits just like ad banners are now.